Privacy Policy

THE FEED TRUST PRIVACY POLICY

THE FEED TRUST PRIVACY POLICY


Through its websites the Trust seeks to:

  • Provide the highest quality Biblical teaching resources
  • Help those visiting the site to engage personally with scripture by providing the tools to study scripture in greater depth
  • Guide and encourage those who sought to share the gospel and/or to teach others


The Feed Trust is committed to protecting and respecting your privacy as we value your interest and support so this policy, alongside the terms and conditions on our website, explains how we lawfully use and process the personal information you provide to us and that we collect, whether online, via phone, email, in letters or in any other correspondence. By providing us with your personal information you are agreeing to this policy.


The quality of our relationship with supporters is crucial to the ongoing success of The Feed Trust and we aim to work in partnership with you. Key to this is giving you the ability to direct how we use your information and how we communicate with you. This Privacy Policy aims to tell you what we will do with your information and to give you the opportunity to opt-out of the use of your data in this manner should you not consent.


This Privacy Policy may be updated so you may wish to check it each time you submit personal information to us. If you do not agree to the processing of your data according to this policy, please let us know via email to info@thefeedtrust.org so we can update your preferences.


The processing of your information is carried out by or on behalf of The Feed Trust. The websites https://www.thefeedtrust.org/ and https://www.johnlennox.org/ are owned and operated by The Feed Trust. Our legal basis for processing your data is because you have provided your consent via the websites.


What we collect

We collect personal information from you when you interact with us using the subscribe or donate buttons on our web sites which includes:

- Name and email address

- Details of the transactions you carry out through making a donation


We require this information to understand your needs and provide you with a quality service and ongoing relationship, and in particular for the following reasons:


  • to provide you with newsletters, updates or information you have asked for
  • to process donations or support your fundraising, including processing Gift Aid
  • for our own administration purposes and keeping a record of your relationship with us
  • to provide you with further information about our work, services, activities or products and manage your communication preferences
  • to comply with applicable laws and charity regulation
  • to use IP addresses and monitor website use to identify ways to improve our site


Will you pass my information onto other individuals or organisations?

We will never sell, loan or share your data with a third party for their own purposes.

We may allow staff, volunteers or other providers acting on our behalf (for example our website hosts) to access and use your personal information for the purposes for which you have provided it to us. If we do this, we will not give them any rights to use your personal information or to contact you except in accordance with our instructions or this policy.

The only times we will pass your details to anyone would be:


  • To enable payment providers to complete transactions
  • To organisations within the payment card industry in order to prevent online fraud
  • Where we are required to do so by any law or court order


How we store it

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. We do not store the debit or credit card data as we use PayPal as a payment service. Please refer to their Privacy policy for more information on their services and terms and conditions


How long we keep your information for

Data that is held by us on consent is only kept for as long as we have your consent to process that data.  If our relationship has come to an end we will retain the information on our database for a period of up to seven years as required for financial audit purposes.


Compliance with the law and best practice

We will ensure that our communications comply with the General Data Protection Regulations and take note of guidance provided by the Information Commissioners Office in the application of the law.


We endeavour to comply with the Code of Fundraising Practice at all times.


If you wish to make a complaint about how we handle your personal data, please contact us so we can resolve the issue, where possible. You also have the right to lodge a complaint about any use of your information with the Information Commissioners Office, the UK data protection regulator.


Your rights and how to contact us

Under the General Data Protection Regulations you may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website

if you have previously agreed to us using your personal information for sending you further updates, you can change your preferences at any time, amend any inaccuracies, request to see what information we hold on you or ask to be removed, please email info@thefeedtrust.org

in addition instructions for unsubscribing from email appeals and newsletters is included in each email communication of this type.


Cookie Notice

This Cookie Notice applies to information collected and used by The Feed Trust when you access and use either of our websites. This information is collected through items known as cookies.

This cookie statement explains what cookies are, which cookies we use and why, and what you can do to manage your cookie preferences. Where any information we collect through cookies qualifies as personal data, our Privacy Policy applies to the collection and use of that data. By using our website, you agree to our use of cookies as described below. Please review this Cookie Notice and our Privacy Policy carefully.


1. What are Cookies

A "cookie" is a small piece of information that is stored on your device (such as your computer) which records the way that you use a website so that, when you revisit that website, it allows us to present tailored options based on the information that has been collected from your last visit. Cookies can also be used to analyse traffic.

Cookies are used by nearly all websites and do not harm your device or system. You have a choice about what cookies you accept and these can be managed through your website browser (see section 6 – How to manage cookies).


2. How do we use cookies?

We use cookies to collect information automatically from your device when you use our site. The cookies that we use are either:

Session cookies: these are only stored on your device during your website visit and are automatically deleted when you close your browser. These cookies do not collect your personal information but are necessary for the performance of our website.

Persistent cookies: these stay on your device after your website visit until it expires or until you delete the cookie.


3. Types of cookies

Cookies can also be classed in the following ways:

Essential cookies: These cookies make our website operation work and therefore they cannot be turned off or rejected. We use these, for example, to allow donations to be made online. These cookies do not gather any information about you or how you use our services, and do not have the ability to remember how you have used our website.

Performance cookies: We use these cookies to help us analyse how our website is used and to improve its performance. For example, we use them to understand where visitors to our site are based, how many people visit our website and which of our website pages are the most popular.

Functionality Cookies: These cookies allow our website to remember if you have previously visited our site or the choices you make (such as your name, language, region or preferences) to provide a more personalised online experience.

Third-Party cookies: They collect information from your device and perform tasks that analyse behaviour and collect other information, such as demographics. These cookies are used to provide you with personalised advertising, for example.


A list of cookies that are normally used on this site, hosted by SquareSpace, can be found here.


4. How to manage cookies

Our performance, functionality and third-party cookies are not strictly necessary for our website to work but will provide you with a better browsing experience. You can delete or block these cookies, but if you do this, you may have to manually adjust some preferences every time you visit our website and some features of the site may not work as intended. Most internet browsers are initially set up to automatically accept cookies, however you can decide at any time what type of cookies you want to accept. You can change the settings on your browser to block cookies or to alert you when cookies are being sent to your device. If you use different devices to view and access our website (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.


Disabling and enabling cookies

You have the ability to accept or decline cookies by modifying the settings on your browser. This link provides details of how you can change your settings in most major browsers. If yours is not there then we encourage you to refer to your own browsers ‘help’ facility.

You can also find more detailed information on disabling cookies here: www.aboutcookies.org


Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you through newsletters and updates. Please check back frequently to see any updates or changes to our privacy policy. 






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